If you have added items to a quote, use the Submit Quote Request on the popup or the Request a Quote button in the Cart to submit your quote.
Prime Line 36-289 Hammerhead Knife
Every roofer has been there. That stray nail that didn't go flush. That little piece of asphalt shingle that you didn't get in the cut. That small edge of flashing that you need to straighten out. No one wants to reach for a hammer to do the job, so you use whatever is in your hand. Most often a knife. This is why we designed the HAMMRHEAD roofing knife with a steel insert in the handle that can plow through that one-off hammer job with ease.
We try to utilize our delivery trucks whenever possible to give you the best possible experience. We ship your items the best way possible to reduce the possibility of freight damage and insure a timely delivery. The best way may not always be the fastest or most economical way.
Products are shipped F.O.B. shipping point with freight costs and handling fees paid by Industrial Ladder & Supply Co., Inc. and charged to the customer. Certain orders are shipped freight free, please refer to our freight policy for details. C.O.D. shipments are not permitted. Other terms and conditions may apply for freight collect, export orders, hazardous materials, special handling or shipments outside the contiguous United States and/or the Metropolitan New York area. Any extra charges incurred for additional services, such as customer's carrier or special handling by the carrier, must be paid by the customer. Title and risk of loss pass to the customer upon tender of shipment to the carrier. If product is damaged in transit, customer must file claim with the carrier within the time frame set by the carrier. Industrial Ladder & Supply Co., Inc. is not responsible for damage done by third party carriers.
Due to the item, size and/or weight of the item(s) purchased, your order may be shipped by freight truck to your delivery address.
Please inspect the items you ordered in front of the delivery driver.
If there is damage of any kind, it is required that you note the damage on the “Bill of Lading” and refuse the shipment.
Once the damage has been noted and you refuse the shipment, please contact Industrial Ladder & Supply immediately at “customerservice@industrialladder.com or call 877-451-9532.
If the item is not refused and no damage is noted on the “Bill of Lading”, you are agreeing that the item arrived in a satisfactory condition and neither Industrial Ladder & Supply Co., Inc. nor the freight company can be held liable for any damages and no refunds will be issued.
Your satisfaction is the foundation of our relationship. Placing an order with our company or on our web site signifies that you agree to the following return conditions. While returns are rare we require that you follow the procedures outlined below:
Updated: March 31, 2021
