Terms & Conditions

Prices

Prices listed do not include freight, handling fees, or taxes and/or duties, and are subject to correction or change without notice.

Sales Tax

Customers are responsible for all applicable taxes or for providing a valid sales tax exemption certificate.

Payment Terms

Industrial Ladder & Supply Co., Inc. accepts cash, checks, money orders, Visa, MasterCard, Discover, PayPal, and American Express. For customers with established Industrial Ladder & Supply Co., Inc. credit, payment terms are net 30 days from the date of shipment or pick-up. Anticipation and cash discounts are not allowed. Export orders may be subject to special export payment terms and conditions. All payments must be in U.S. dollars. Industrial Ladder & Supply Co., Inc. shall have the right of set-off and deduction for any sums owed. If customer fails to make payment within thirty (30) days, Industrial Ladder & Supply Co., Inc. may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped order. Customers will be responsible for all fees regarding the collection of outstanding debts.

Credit Balance

Customer agrees that any credit balances issued will be applied within one (1) year of its issuance. After one (1) a check for the credit balance will be mailed to the last know address. If the check is not cashed in sixty (60) days the monies will be considered abandoned and revert to Industrial Ladder & Supply Co., Inc.

Shipping Charges

Products are shipped F.O.B. shipping point with freight costs and handling fees paid by Industrial Ladder & Supply Co., Inc. and charged to the customer. Certain orders are shipped freight free, please refer to our freight policy for details. C.O.D. shipments are not permitted. Other terms and conditions may apply for freight collect, export orders, hazardous materials, special handling or shipments outside the contiguous United States and/or the Metropolitan New York area. Any extra charges incurred for additional services, such as customer's carrier or special handling by the carrier, must be paid by the customer. Title and risk of loss pass to the customer upon tender of shipment to the carrier. If product is damaged in transit, customer must file claim with the carrier within the time frame set by the carrier. Industrial Ladder & Supply Co., Inc. is not responsible for damage done by third party carriers.

LIMITED WARRANTY

Disclaimer of Implied Warranties.SELLER (Industrial Ladder & Supply Co., Inc.) DISCLAIMS ALL IMPLIED WARRANTIES AND SIMILAR OBLIGATIONS (OTHER THAN GOOD TITLE) INCLUDING BUT NOT LIMITED TO THOSE OF FITNESS FOR A PARTICULAR PURPOSE, AND MERCHANTABILITY, WHETHER OTHERWISE ARISING BY LAW, CUSTOM, USAGE, TRADE PRACTICE, COURSE OF DEALING, OR COURSE OF PERFORMANCE. There are no warranties which extend beyond those warranties offered from the product manufacturer. Buyer affirms that it has not relied upon Seller's skill nor judgment to select or furnish the Goods for any particular purpose beyond the specific expressed by the manufacturer. Any design provided by Seller is based on information provided by Buyer. Any modifications of drawings, prototypes and other work of Seller after approval by Buyer will be at Buyer's expense at Seller's normal rates for services and materials. Seller does not warrant the Goods will comply with the requirements of any safety or environmental code or regulation of any federal, state, municipality or other jurisdiction.

Manufacturers’ Warranty

For information on manufacturers’ warranties, please visit the manufacturers’ or contact your local branch or contact Customer Service at 1-800-833-0800

Prompt Disposition

Industrial Ladder & Supply Co will make a good faith effort for prompt correction or other adjustment with respect to any product, which proves to have usability issues within warranty period. Before returning any product, write or call the Industrial Ladder & Supply Co., Inc. branch from which the product was purchased, or contact Customer Service at 1-800-833-0800 giving date and number of original invoice, and describing the nature of the problem.

Product Suitability

Many states and localities have codes and regulations governing sales, construction, installation, and/or use of products for certain purposes, which may vary from those in neighboring areas. While Industrial Ladder & Supply Co., Inc. attempts to assure that its products comply with such codes, it cannot guarantee compliance, and cannot be responsible for how the product is installed or used. Before purchase and use of a product, please review the product application, and national and local codes and regulations, to be sure that the product, installation, and use will comply with all regulations.

OSHA Hazardous Substance

Material Safety Data Sheets (MSDS) for OSHA defined hazardous substances are prepared and supplied by manufacturers. The information and recommendations contained on the MSDS are believed by Industrial Ladder & Supply Co., Inc. to be accurate. Industrial Ladder & Supply Co., Inc. however, makes no warranties with respect to the accuracy of the information or the suitability of the recommendations. Customer is solely responsible for any reliance on or use of any information, and for use or application of any product. Industrial Ladder & Supply Co., Inc. disclaims any and all liability to any user.

Force Majeure

Industrial Ladder & Supply Co., Inc. shall not be liable for any delay in or impairment of performance resulting in whole or in part from any force majeure event, including but not limited to Acts of God, labor disruptions, shortages, inability to procure product, supplies or raw materials, severe weather conditions, or any other circumstances or cause beyond the control of Industrial Ladder & Supply Co., Inc. in the normal conduct of its business.

Product Return

Call your local branch for instructions. Proof of purchase is required. Returns are not accepted without a RMA (Return Material Authorization).

Availability

Certain products may not be available for sale in all areas. Certain products may not be available because of manufacturers in ability to deliver those products. Industrial Ladder & Supply Co., Inc. cannot be held liable for product availability.

Assignment

Customer shall not assign any order or any interest therein without the prior written consent of Industrial Ladder & Supply Co., Inc. Any actual or attempted assignment without the prior written consent of Industrial Ladder & Supply Co., Inc. shall entitle Industrial Ladder & Supply Co., Inc. to cancel such order upon notice to customer.

Modification of Terms

Industrial Ladder & Supply Co., Inc. acceptance of any order is subject to customer's acceptance to all of the terms and conditions set forth in Industrial Ladder & Supply Co. Inc. acknowledgments, and customer's acceptance to these terms and conditions shall be presumed from customer's receipt of Industrial Ladder & Supply Co., Inc. acknowledgments, or from customer's acceptance of all or any part of the goods or services ordered. No addition or modification of terms and conditions shall be binding upon Industrial Ladder & Supply Co., Inc. unless agreed to by Industrial Ladder & Supply Co., Inc. in writing. If a purchase order or other correspondence contains terms or conditions contrary to the terms and conditions contained in Industrial Ladder & Supply Co., Inc. acknowledgments. Industrial Ladder & Supply Co., Inc. acceptance of any order shall not be construed as acceptance to any additional terms and conditions, nor will that constitute a waiver by Industrial Ladder & Supply Co., Inc. of any of the terms and conditions contained in Industrial Ladder & Supply Co., Inc acknowledgments.

Waiver, Choice of Law and Venue

The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent non-performance of any such term or condition by the other party. All transactions shall be governed by the laws of the State of Illinois, excluding conflict of law rules, and venue shall be in DuPage County, State of Illinois.

No Third-Party Benefit

The provisions stated above are for the sole benefit of the parties hereto, confer no rights, benefits or claims upon any person or entity not a party here to.

Complete Agreement

The terms and conditions in Industrial Ladder & Supply Co., Inc. forms, acknowledgments, quotations, invoices, websites, and catalog sales terms and conditions are incorporated herein by reference, and constitute the entire and exclusive agreement between customer and Industrial Ladder & Supply Co., Inc.





Updated: February 6, 2018